Χωρίς πρότυπα δεν έχει Kaizen

Το Lean Six Sigma Academy τονίζει πως δεν είναι δυνατό να έχεις βελτίωση χωρίς να βάλεις πρότυπα για κάθε δραστηριότητα:

• If you have a task or a job you do on even a semi-consistent basic (e.g. assemble a product, take care of patients, call customers, etc.) start off by writing down the way you generally do these steps.
• Once you have the steps documented ask someone who does the same or similar job to review the steps to see if they agree with them. If they don’t, and many times they won’t, discuss it with them and see if you can mutually agree on the best way to do this task.
• Once you and your pal have the agreed steps documented work together and time each other doing these steps. You don’t have to be a geaked out Industrial Engineer to time something. You don’t even need fancy stop watches! Start with the seconds hand on the clock on your wall if you have to!
• Once you have the steps and the times see if you can come up with some standard work procedures. There are some standard “lean” templates you can use if you want. But don’t get bothered with trying to be perfect. Just get something on paper and in place.
• Once you have the process documented share it with others and get them to follow the steps for awhile exactly as shown in the document or documents depending on how detailed you go.

Και το σημαντικότερο όταν εσύ ή φίλος σου φύγει, κάποιος άλλος μπορεί να κάνει το ίδιο καθήκον με την ελάχιστη δυνατή περίοδο προσαρμογής.

This entry was posted on December 06th, 2007 and is filed under Lean. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response or Trackback from your own site.