Notes on papers, books and blogs about Cognitive Ergonomics, HCI, philosophy of design and everything interesting
Yahoo! Mail announced it will offer unlimited capacity in May. I still remember friends with a 1MB Hotmail account and how our online life has changed. On the other hand, our basic productivity environment (Office) has not changed significantly since Windows 95, and online offerings (e.g. GoogleDocs) -besides offering the always on advantages- are actually […]
Pastiche Scenarios borrow characters from works of fiction (novels, TV shows etc.). The use of such characters in scenarios allows the users to uncover facts that would otherwise be hidden. It is a way to overcome the writers block encountered when trying to envision personas, which leads to making them generic and undistinguished (thus creating […]
I’ve been re-reading Winograd’s “A language/action perspective on the design of cooperative work” from 1988 and I’m amazed at how relevant it still is. It presents the work that Winograd and Flores did using speech act theory to capture the structure of cooperative work. Their approach is based on the notion that workflow has an intrinsic […]
In an interesting article in boxes and arrows, Michael Beavers gives tips on stakeholder interviews. What I found extremely interesting is his representation : very information rich and useful for any organizational investigation.
