billpapa.org Reading (b)log

Reading (b)log of researcher Bill Papantoniou

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Notes on papers, books and blogs about Cognitive Ergonomics, HCI, philosophy of design and everything interesting

Archive for the 'user-centred' Category

Bruce Nussbaum writes about the apparent failure of the One Laptop per Child project. I think that the problem is not in the failure of the project per se, but the fact that so many people were blind to its inherent limitations.

The fact that the project was designed top-down without significant research into the usage […]

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Methods to focus on users and perils thereof

Monday, September 10th, 2007

Smashing magazine has a list of methods that a designer can use in order to focus on users. There is a fairly wide array of methods most of which can be used by someone inexperienced in ergonomics. One most note though that methods like cognitive task analysis or activity analysis cannot be used without extensive […]

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Futurologist Paul Saffo sings the praises of RPN (Reverse Polish Notation) calculators. RPN is a notation that never caught on, as we got stuck in a local optimum: similarity with pen and paper problem solving. The problem is that when transfered to the digital world, the “infix” (i.e. traditional) notation is very inefficient. It’s like […]

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Using ethnography to localize the global

Monday, August 27th, 2007

Intel has launched an ethnographic research into Russian dachas (country homes) in order to design new solutions for the Russian lifestyle (via Putting People First). Intel has understood that in order to be successful globalization must be localized. And not only that but the local can also bring global insights (i.e. real innovation).

technorati tags:ethnography, design, […]

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The paper “Hidden aspects of the Anaesthesia Chart” has been accepted by the Journal of Clinical Monitoring and Computing (to appear soon).

The paper is concerned with our research in the domain of anaesthesiology and the anaesthesia chart in particular. The most important insight gained was the fact that constraints outside the worksystem that have nothing […]

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On not listening to users…

Thursday, May 3rd, 2007

“You have to listen to the users” is the mantra we constantly hear and preach. But what if the users don’t know what they really want? Apart from the usual examples in workplaces, I recently came upon the case of  “quicksaves”. Users demand a quicksave feature, but are not above abusing it, as this post shows:

Being […]

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